Time is a fundamental dimension of human experience. It is the medium through which relationships are built, trust is established, and agency is negotiated.
Rhythm
The beat-by-beat flow of interaction. This is where conversation happens.
- Turn-taking: The gap between user action and system response.
- Pacing: Is the interaction fast and efficient (e.g. using command menu) or slow and reflective (e.g. in a wizard or when adding annotations)?
- Latency: Both technical latency and intentional delay used to communicate “thinking”, “effort”, or to prevent overwhelming the user.
The session-level arc is covered by how interaction unfolds over time.
Lifecycle
The evolution of the user’s relationship with the system over days, weeks, or months.
- Orientation: Initial learning and discovery
- Incorporation: Efficiency and integration—shortcuts, reduced density, staying out of the way
- Identification: Expression and connection—customisation, personalisation
History
How the system handles the past, present, and future.
- Past: logs, undo, version history. The ability to “rewind” time. Annotations also serve as “wear”—visible traces of past attention.
- Present: The current state and focus.
- Future: Anticipation, prediction, and suggestion. Drafts, previews, and “what-if” spaces let people explore possible futures before committing—supporting play, learning, and confident decision-making.
Synchronicity
The temporal mode of interaction and collaboration.
- Synchronous: Real-time, simultaneous interaction requiring immediate response
- Asynchronous: Deferred interaction allowing considered responses across time
- Different tasks and collaboration modes require different temporal rhythms (see Collaboration)
Duration
How the system communicates time passing and progress.
- Progress: Showing advancement through tasks or processes
- Loading: Managing expectations during system operations
- Persistence: When and how changes are saved
Resources
- Time and Temporality in HCI Research (Wiberg & Stolterman, 2021)
- User experience over time: an initial framework (Karapanos et al., 2009)
- Brenda Laurel (2013) Computers as Theatre, 2nd ed.
