Playground
  • Introduction
  • Components

Inquiry (User)

A user asks a simple question or makes a simple request; the bot provides a direct response.

  1. U → A: Inquiry → Fulfillment
  2. U (Optional): Sequence closer (“Thanks”, “Got it”).

This primitive appears across all dialogue forms.

Guidance

  • Optimise for minimisation: answer first, then offer one-tap next moves.
  • Prefer explicit evidence for non-trivial answers (source, timestamp).
  • Keep turns short; avoid multi-part instructions (use extended telling instead).

Repair affordances

Repeat, paraphrase, example, definition

Next moves

Ask a follow-up, see sources, change scope, or start a new activity.

Metrics

  • Adjacency-pair completion rate (Inquiry→Answer)
  • Repair rate & time-to-correct
  • Evidence uptake (user opens source)

Related patterns

Enables

  • Conversation — user inquiry appears across all dialogue forms

Related

  • Extended telling — for multi-part answers that exceed the scope of a single inquiry response

Preceded by

  • Bot repair — information capture via this primitive is used to resolve bot-side ambiguity
  • Opening (User) — when the opening is a simple question, the encounter passes straight into user inquiry